RETURN & REFUND POLICY

RETURN & REFUND POLICY

At Savage Peach, every piece is made exclusively for you at the time of your order. Please read this policy carefully before purchasing. If you have any questions, we're always happy to help before you buy. 🍑

Every Piece Is Made For You

Because all Savage Peach products are made to order, we are unable to accept returns or exchanges for change of mind or sizing. We encourage you to review our Size Guide carefully and reach out to us at savagepeachcustomercare@gmail.com with any questions before placing your order.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, misprinted, or incorrect in any way, we will make it right.

Email us at savagepeachcustomercare@gmail.com within 7 days of delivery with the following:

  • Your order number
  • Clear photos of the issue

Once reviewed, we will send a free replacement at no charge. You are not required to return the original item.

Lost or Missing Orders

If your tracking shows no movement for more than 10 business days, contact us at savagepeachcustomercare@gmail.com with your order number and we will investigate with the carrier and resolve the issue.

Please note that once a package is marked as delivered, Savage Peach is not responsible for stolen or missing packages. We recommend checking with neighbors or your local post office first.

Incorrect Shipping Address

Please review your shipping address carefully before completing your order. If you notice an error, contact us immediately at savagepeachcustomercare@gmail.com — we will do our best to correct it before production begins.

Once an order has entered production or shipped, we are unable to redirect it. Savage Peach is not responsible for orders delivered to an incorrectly entered address.

Order Changes & Cancellations

Because every piece enters production quickly after an order is placed, we are unable to make changes or cancellations once an order is submitted. Please review your order carefully before checkout.

Refunds

We do not offer cash or card refunds except in the following cases:

  • A replacement cannot be fulfilled
  • An order is confirmed lost in transit and cannot be located

In either case, a full refund will be issued to your original payment method within 5–10 business days.

Contact Us

If something went wrong with your order, please reach out — we will always do our best to make it right.

📧 savagepeachcustomercare@gmail.com
We respond within 24–48 hours, Monday through Friday. 🍑